1. All sales are FINAL! Once a order is place we cannot cancel, refund or exchange.
2. Due to the nature of our products we do not accept returns or exchanges on ANY used items.
3. If any products are damaged please contact customer service within 24 hours.We will replace damaged items with proof of manufacturing damages.
4. When placing orders please double check shipping addresses.Once order has been placed, no changes can be made to shipping address.We are not responsible for custom fees. We do not cover extra shipping fees for packages shipped back to our office.
5. When ordering presale/preorder items please check SHIPPING DATES AND TIMES. If you order any presale items your order ships when the presale item ships.
6. We are not responsible for lost packages. once an order is shipped you would have to contact shipping providers to claim your lost item.